It is an international standard issued by the International Standards Organization, with its first approved version released in early March 2017, aligning with the general framework of the organization’s standards. The standard aims to establish a management system that ensures effective and successful cooperative relationships with partners, achieving mutual benefits and added value for all…
Where Can the Partner Relationship Management Standard Be Applied?
This standard can be applied across all organizations, whether in the public or private sector or non-profit institutions. It is beneficial regardless of the organization’s size or nature of work. The standard is particularly valuable for entities and institutions engaged in partnerships in any of the following areas:
- Service delivery
- Service and product development
- Implementation of plans, projects, and initiatives
- Performance measurement and indicators
- Risk management and business continuity
- Government communication and engagement
- Knowledge transfer and more
Applying this standard enhances an organization’s ability to achieve its objectives efficiently and effectively.
What Are the Benefits of Implementing the Partner Relationship Management Standard?
Implementing this standard provides several key benefits, including:
- Successfully achieving organizational goals with high efficiency
- Strengthening the foundation of cooperation between partners and building trust in the partnership’s ability to meet its objectives
- Ensuring the sustainability and continuous improvement of cooperative relationships and partnerships
- Enhancing service quality and customer experience
- Improving risk management among partners by developing shared solutions
- Increasing operational efficiency and reengineering processes collaboratively
- Clearly defining responsibilities and roles among partners, minimizing overlap and duplication
- Establishing an effective communication system with partners
How Does the Partner Relationship Management Standard Support Government Strategies and Plans?
For government entities, implementing this standard helps build an internal system that supports national and local government plans in the UAE. Whether at the federal level, such as the National Agenda, or at the local government level, these plans rely heavily on inter-agency and institutional cooperation. Establishing strong partnerships is crucial for successfully executing initiatives and projects, enhancing the organization’s and the country’s overall competitiveness.
Is There a Link Between the Partner Relationship Management Standard and Other Management Systems, Such as ISO 9001?
The Partner Relationship Management Standard was developed according to the new ISO framework, making it easier to integrate with other management systems already in place within an organization. It is essential to ensure seamless integration to avoid duplication, such as having multiple internal audit or document control systems. Integration should be considered from the planning stage of the standard’s implementation project to ensure a unified and efficient management system.
How Long Does It Take to Implement the Partner Relationship Management Standard?
There is no fixed timeframe for implementing this standard, as it depends on several factors, including:
- Leadership commitment
- Available financial, human, and technological resources
- The current level of partner relationship management
- The complexity of existing partnerships and ease of coordination
- The maturity of the current system
However, an estimated timeframe for implementation ranges between 3 to 6 months, though this period may vary based on the above factors.
How Can We Assist You?
Pivotal Vision Consulting can help your organization implement the Partner Relationship Management Standard and obtain its international certification through the following services:
- Planning the implementation project
- Assessing the current state of partner relationships
- Identifying the organization’s needs and expectations
- Developing improvement plans
- Conducting awareness and specialized training workshops
- Establishing policies, work manuals, and templates
- Integrating the standard with existing management systems, such as ISO 9001
- Assisting in implementing new requirements
- Conducting internal audits
- Preparing for external certification audits
